L'Europa dispone di diversi centri di assistenza offline.
Assistenza reattiva che garantisce risultati
Parti di ricambio fornite oltre il periodo di garanzia
L'E-Bike è progettata per le corse quotidiane e offre un'esperienza di pendolarismo eccezionale.
SHIMANO a 7 velocità
Sensore di coppia
Batteria 36V 14,5Ah
50 N·m di coppia
Certificato EN15194
Semplicità senza compromessi
Caratteristiche vincenti
Ultra leggero
Ultra leggero
Tecnologia Avanzata del Sensore di Coppia
Esperienza di pedalata piacevole
Risposta istantanea del motore
Movimento silenzioso come un sussurro
Batteria Portatile Grande
Fino a 120 km di autonomia
Comodo per la ricarica interna
Design del lucchetto di sicurezza
Semplicità. Prestazioni. Piacere.
Dettagli Curati
Progettato intorno a te
Forcella ammortizzata
Naviga facilmente tra parchi, città e sobborghi, grazie a una robusta forcella anteriore con sospensione per un viaggio fluido.
Batteria ad alta capacità
Offre una potenza efficiente e affidabile per le corse in città.
Luce posteriore integrata
Migliora la sicurezza durante la guida notturna.
Attacco manubrio regolabile
Personalizza l'altezza del manubrio in pochi secondi – viaggia rilassato, pedala più a lungo.
Freni a disco meccanici
Potenza di arresto sicura e affidabile in tutte le condizioni atmosferiche.
Comodità con stile
Motore a mozzo con cambio potente
La Z20 PRO EVO combina potenza e agilità. La sua coppia di 50 Nm offre un'accelerazione rapida e una facile salita delle colline, rendendo il viaggio urbano senza sforzo.
Trasmissione Shimano a 7 velocità
Controllo fluido con cambio premium a 7 velocità: sette rapporti per un'efficienza ottimale e meno sforzo su qualsiasi terreno.
Pneumatici 20x2,125 pollici
Il display intuitivo mostra le metriche principali—velocità, batteria, livello di assistenza—tenendoti sempre al controllo.
Portapacchi posteriori e parafanghi
Non c'è bisogno di preoccuparsi delle strade fangose o di acquistare parafanghi e portapacchi separati. Il portapacchi posteriore di alta qualità conserva efficacemente i tuoi effetti personali.
Comodità con stile
Motore a mozzo con cambio potente
La Z20 PRO EVO combina potenza e agilità. La sua coppia di 50 Nm offre un'accelerazione rapida e una facile salita delle colline, rendendo il viaggio urbano senza sforzo.
Trasmissione Shimano a 7 velocità
Controllo fluido con cambio premium a 7 velocità: sette rapporti per un'efficienza ottimale e meno sforzo su qualsiasi terreno.
Pneumatici 20x2,125 pollici
Il display intuitivo mostra le metriche principali—velocità, batteria, livello di assistenza—tenendoti sempre al controllo.
Portapacchi posteriori e parafanghi
Non c'è bisogno di preoccuparsi delle strade fangose o di acquistare parafanghi e portapacchi separati. Il portapacchi posteriore di alta qualità conserva efficacemente i tuoi effetti personali.
*Quando rimuovi il limite di potenza, la velocità massima della bicicletta aumenterà ulteriormente. Tieni presente che potresti non essere autorizzato a circolare su strade pubbliche in questo caso.
Autonomia
Modalità Elettrica: 60 km* Assistenza alla Pedalata: 120 km*
*Le prestazioni effettive variano in base a temperatura, condizioni della strada, peso del ciclista, ecc.
Capacità di arrampicata
10°
Modello Walk
Fino a 6KM/H
Coppia
50N.M
Modalità acceleratore
Sì
COMPONENTI
Telaio
Alluminio 6061 migliorato
Guarnitura
Pro Wheel 52T
Dimensione del pneumatico
20*2,125 Pollici
Trasmissione
SHIMANO a 7 velocità
Freno
Freni a disco meccanici
Forcella anteriore
Forcella ad assorbimento degli urti
Catena
Catena SUMC
Parafanghi
Ferro
Peso
22,5 kg
Capacità di carico
120Kg
Front Wheel Hub
Quick-release front wheel hub
GEOMETRIA
COSA C'È NELLA SCATOLA
Domande frequenti
Quanto dura la garanzia e cosa copre?
Abbiamo centri assistenza post-vendita in Europa, Accessori con garanzia PVY di 1 anno: Componenti strutturali - forcella, reggisella, manubrio, attacco manubrio, leva del freno, freni, pignone, guarnitura e cambio a pollice; Componenti elettronici - caricatore, controller, display, booster, manopola del cambio, motore e cambio. (Se si verifica un problema al prodotto entro il periodo di garanzia sopra indicato, verrà sostituito gratuitamente con uno nuovo se non può essere riparato.) Per il telaio si applica una garanzia di 10 anni.
È necessario assemblare la bici dopo averla ricevuta?
Le nostre ebike sono nuove di zecca e vengono consegnate in uno stato pieghevole per una spedizione facile. Con un assemblaggio completato all'85%, puoi montarla facilmente. Una volta tolta dalla scatola, basta installare i pedali e regolare l'angolo del manubrio per adattarlo alla tua altezza e al tuo stile di guida. È un processo rapido e senza complicazioni, che ti permette di metterti in strada in pochissimo tempo.
Customer Reviews
Overall rating: 4.8 / 5 from 614 reviews.
The biggest improvement needed is quality control and after-sales support. My bike arrived with several assembly and mechanical issues, including problems with the pedal/crank, handlebar and front mudguard. There was also no clear printed assembly guidance, which made the experience more difficult than it should have been.
Frank from support was polite and tried to help, but the process involved several emails, troubleshooting videos and waiting for replacement parts. In the end, I decided to return the bike. Ironically, the replacement crank and pedal arrived after I had already returned it.
I think PVY offers good specifications for the price, but better pre-delivery quality checks, clearer documentation and faster local support would make a huge difference to the customer experience.
Ich besitze das Fahrrad nun schon seit 3 Monaten und bin mehr als enttäuscht. Ich habe mir lange überlegt, ob ich eine Bewertung schreibe, ich ärgere mich nahezu täglich über diesen Fehlkauf und teile daher meine Erfahrung.
Zuerst fing es mit der längeren Lieferzeit an inkl. über fehlendes und falsches Zubehör , dass ich erst nach mehrmaligen mailen und 1 weiteren Monat Wartezeit bekommen habe. Das Schloss war direkt Schrott, die Taschen billigste Ware und halten bei dem Klapprad Modell nicht, da der Gepäckträger viel kleiner ist, was eigentlich der Verkäufer wissen sollte. Der Aufbau war einfach, mein Mann hat auch die vordere verbogene Bremsscheibe reparieren können. Das Rad macht auch immer noch einen wertigen Eindruck. Allerdings hält es nicht, womit explizit geworben wird und das ärgert mich ungemein, einige Dinge waren für mich Kaufentscheident und die werden nicht erfüllt. Wir besitzen Ebikes in sämtlichen Preisklassen und Modellen, auch eins in dieser Preisklasse von Fe““““ und der Vergleich dazu sind Welten auseinander.
Positiv
stabiles Rad
Sitz und Lenker können sehr gut auf den jeweiligen Typ eingestellt werden. Bis Max 180 Gr
Sattel ist bequem
Gepäckträger stabil
Negativ
Ständig fällt die vordere Lampe ab, da die Löcher im Schutzblech viel zu groß sind
Es ist über 3 kg schwerer als angegeben,also hoch zur Sbahn tragen ist nicht mal eben möglich
Klappmechanissmus sehr schwer zu öffnen
Die Bremsen quietschen und schleifen
Das Akku ist auf Stufe 3-4 nach ca 25 km leer
Man kann das Fahrrad nur schwer in den ersten 1-2 Stufen fahren, da es sehr schwer ist und der Akku erst nach einer Zeit anspringt und sobald man 20km erreicht hat wieder den Betrieb einstellt. In Stufe 3-5 klappt das besser, allerdings ist auch hier bei 23 km Schluss. In Stufe 5 bekommt man es auf max. 28 km getreten und fühlt sich danach wie ein Sprinter . Trotz App und der Umstellung der Funktionen .
Es hat keine Anschiebehilfe und das bei dem Gewicht.
Der Kundenservice reagiert kaum und verweist auf App oder Tutorials oder reagiert gar nicht.
Beim zusammengeklappten Rad lösen sich blitzschnell die Stromkabel Verbindungen, so das man nach dem wieder einklappen erstmal sämtliche Stecker wieder einstecken muss, da man sonst ohne Licht, Klingel etc. dasteht. Die Verbindungen sind ganz dünn, ich habe es versehentlich bei. Zusammenstecken verbogen und durfte zuhause Präzisionsarbeit mit Pinzette etc. leisten. Jetzt sind die Kabel alle getapt.
Ich kann hier wirklich keine kaufempfehlung aussprechen.
Fast delivery. Well packed.
Little assembly, had to adjust de steering column because it was of centre.
Great little bike , bit heavy to lift but good for transport in a car fi. I am 1,92 and can sit quite comfortabel on it. Ofc its more for commuting then long distance but thats exactly Why i bought it.
Bon et beau vélo très bien équipé. Dommage qu'il manque le bloc phare avant, mais après contact avec le service client et quelques échanges d’emails et photos, il va m'être expédié.
De fiets rijdt goed, maar is wel vergelijkbaar met een fatbike. Je moet wel blijven trappen, maar de fiets gaat meteen naar de maximum snelheid die je hebt ingesteld. Alsje minder trapt gaat de fiets wel wat langzamer, maar niet zoals bij een normale elektrische fiets. Dat vind ik wel jammer. Volle ondersteuning of geen ondersteuning. De accu is snel leeg. Met mazzel haal je 40 km. Ik heb gefietst in Nederland, dus best vlak terrein, er stond geen wind. Dit valt erg tegen. Het rechte stuur is voor mijn pols niet fijn. Ik ga kijken of ik er een ander stuur op kan zetten wat meer gebogen en hoger is.
Wat mij het meest tegenvalt is dat het rijgedrag van de fiets lijkt op een fatbike.
Le plus
Le vélo pour le prix est super.
Le moins
Pas de notice de montage de la roue..
Mais le contact après un jour à envoyé un tutoriel
NB: Voir avec le temps...
The bike arrived quickly, the delivery was flawless, the assembly instructions are limited, links to utube videos would be helpful. I found getting the seat at the right height to be a bit tricky, it is more suited for people taller than myself at 155 cm
Store owner replied:
Thank you for your support; we have received your feedback. Fortunately, these issues do not affect your ability to assemble the bike yourself or ride it safely. This model is suitable for riders between 150 cm and 200 cm tall. Please feel free to contact us if you need further assistance.
It arrived very quickly and was in good condition. It was easily to put together without any problems. Although the charging item didn’t have the UK plug after emailing the support team it was posted to me. Everything works fine.
Store owner replied:
I am delighted that you are satisfied with the product quality and delivery speed. PVY is committed to providing consumers with high-quality products and services. Wishing you happy riding.
Good! Customer support does work, but they reply with delays — don't expect quick answers. That said, they don't ignore you and ultimately get all the issues resolved.
Store owner replied:
Thank you for your support; PVY always prioritizes customer service. Your satisfaction is what drives us forward. Please feel free to contact us if you need any assistance.
Store owner replied:
Your satisfaction is the driving force behind our progress; thank you for your support and trust.
Dear friends at pvy,
I should need one more battery and charger for my pvy pro evo since the actual one is not always enough for my needs.
-what is the price?
- where to buy it?
Do you have any link I can trust for my purchase?
Thank you for your attention
Manfred Bergmann
Store owner replied:
Dear customer, thank you for your support. Spare batteries and chargers are now available on the official PVY website. Please feel free to contact us via email, and we will provide you with personalized service and assistance.
Store owner replied:
Grazie per il tuo supporto: un ottimo compagno di viaggio. Fidati del tuo giudizio; ti accompagnerà a lungo.
The bike is good. Cycling is nice. But it is not a bike for in a train to carry with you. Once folded, you can not attach it to each other for easy carry. You can carry it in a car.
Store owner replied:
Dear customer, please consider your specific circumstances. Thank you again for your support.
As a short person I find the position of the bottom bracket too high off the ground making the bike difficult to pedal comfortably with legs at not a proper extension. It could do with lower suspension on the front wheel or the option to remove the telescopic dampers and just have a hard front wheel. Apart from this the bike is very good and excellent value. The cycling support provided is awesome! I will get use to the riding position!
Store owner replied:
Thank you for your support of the PVY brand. We have received your feedback. Wishing you a safe and smooth ride. Please feel free to contact us if you need any assistance.
Very pleased with my bike!
A few points of concern:
- I haven’t figured out how to fold it properly. When folding it looks awkward and the bike doesn’t stay in folded position. Also, when folded, the only way to have it stand upright without holding the bike is to have it lean on the chain…. This doesn’t feel right…
- the battery only lasts about 30 to 40 km, very different from what is advertised.
- the bike is quite heavy, even for an electric bike.
Can you help me out with the folding?
The bike is however beautiful and very comfortable!
Store owner replied:
Thank you for your support of the PVY brand. Given your situation, please contact our after-sales engineers; they will address your questions and provide assistance. Please rest assured.
Nice bike, good price.
But you need to update your manual in order to be able to assemble it without sending email to support
Store owner replied:
Thank you for your support; we have received your feedback.
I was impressed with how robust the bike is.
I bought this to go in our caravan and use on various terrains.
It is not as compact and doesn’t fold up as small as I would have thought but it still in our caravan easily.
Unfortunately the front sprocket was bent on arrival so the chain wouldn’t stay on. PVY have sent a replacement which is great but no tool to take the old one off. That aside it is a good robust bike for the price and will do the job well.
Store owner replied:
Dear customer, the joy of riding will ultimately overshadow that earlier minor hiccup. We trust it will accompany you on many more journeys. Thank you for your satisfaction with our customer service.
It arrived with a flat rear tire and 70% assembled, as the front wheel and mudguard were not attached to the bike. So I had to pay for a new rear tire and also to be assembled properly in order to be sure for my safety.
Store owner replied:
Dear customer, PVY has already provided assembly tutorials, though you have managed to handle it yourself. We wish you a pleasant ride. Please feel free to contact us if you need any further assistance.
A little bit "rough" acceleration when using electrik mode.
Store owner replied:
Dear customer, the hiccup will pass once the issue is resolved. PVY is committed to providing consumers with high-quality products and services. Wishing you a pleasant ride.
